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The Boardwalk Cleaning Co., LLC (doing business as Boardwalk Cleaning) (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services.

By using our website (https://www.boardwalkcleaning.com) or engaging with our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when:

• Visiting our website

• Signing up for services or requesting a quote

• Communicating with us via email, phone, or SMS

• Participating in promotions, surveys, or marketing campaigns

Types of Information We Collect

• Personal Information: Name, phone number, email address, mailing address, and billing information

• Payment Information: If you make a purchase, your payment details are securely processed by Stripe. (Stripe’s Privacy Policy: https://stripe.com/privacy)

• Automatically Collected Information: We may collect non-personal data such as browser type, IP address, and usage statistics to improve website performance.

2. How We Use Your Information

We use your information to:
✅ Provide and manage cleaning services
✅ Respond to inquiries and customer support requests
✅ Send service reminders, updates, and promotions (via email or SMS)
✅ Process payments and maintain security
✅ Improve our website and customer experience

3. Information Sharing and Disclosure

🔒 We do NOT sell, rent, or share your personal information with third parties for marketing or promotional purposes.

We may share information only in the following cases:

• Service Providers & Subcontractors: We may share your information with trusted subcontractors (e.g., customer support, payment processors) only to facilitate services.

• Legal Requirements: If required by law, we may disclose personal information to comply with legal obligations or protect our company’s rights.

• Business Transfers: In case of a merger or acquisition, your data may be transferred as part of the business assets.

📢 No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of online transmission is 100% secure. While we take every precaution to safeguard your information, you acknowledge that you use our services at your own risk.

5. Your Privacy Rights

You have the right to:
✔ Request access to or updates on your personal information
✔ Opt-out of marketing emails and SMS at any time
✔ Request the deletion of your personal data (subject to legal requirements)

To exercise these rights, contact us at info@boardwalkcleaning.com.

Opt-Out of SMS: Reply STOP to any message to unsubscribe from text communications.

6. Cookies & Tracking Technologies

We may use cookies and tracking tools to improve website functionality and user experience. You can modify your browser settings to disable cookies at any time.

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe we have collected information from a child, please contact us for removal.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date. Please review this policy periodically to stay informed.

9. Contact Us

For any privacy-related questions or concerns, reach out to us at:

Email: info@boardwalkcleaning.com
Address: The Boardwalk Cleaning Co., LLC. 9003 Capitol Drive, Austin, Texas 78753.