House Cleaning Service Reviews • The Boardwalk Cleaning Co.

100% Verified House Cleaning Service Reviews

There is a reason why our company has earned such great ratings and house cleaning service reviews. We have built our business around three principles – quality house cleaning, exceptional customer service and integrity.

Discover what our satisfied customers have to say about our house cleaning services. Read our verified reviews below and see why we’re the best choice for your home!

Excellent

The Boardwalk Cleaning Co.

4.6

Based on 1169 reviews

murphy M.

12/04/24. Team 9 (Karla and Marbella) are excellent!3/06/24. Team 11 is awesome!!2/21/24 Had a great cleaning job done today by Ericka and Nancy. They were thorough, friendly and efficient. Thanks team!!Sergio & Milo are the best!! I love the way they make our bed, and they even cleaned the dish drainer next to the sink. Yay!Boardwalk does a nice job of basic cleaning every two weeks at my home. There's a lot of inconsistency between their varied crews as to how well certain areas are cleaned, like sometimes they wipe down the stainless range hood and sometimes they don't. I would like to be able to fill out a checklist of the tasks that are important to me.But Sergio and Milo are top notch.

Response from the owner: Murphy, we're incredibly grateful that you took the time out to leave us this review. We're normally known for our exceptional attention to detail, and we regret that we missed the mark. We will strive make improvements because we count ourselves lucky for customers like you.

Oliver M.

We’ve used them for years on a weekly basis and they’ve always been thorough, professional, and friendly. Great team and service! Team 9 did an amazing job (Karla & Marbella).

Response from the owner: Thank you for the great review Oliver! We throughly enjoy servicing your home with reliable maid services!

Ana H.

We are always happy when the cleaning ladies come! Apartment feels fresh and clean every time they leave. Will definitely be using these services for a long time!

Michael C.

Boardwalk has been cleaning our house every three weeks since Sept 2023. Their teams (most recently Carolina and Maria) are always thorough and courteous.We’ve worked with other services and individual cleaners in the past. There has always been issues with scheduling and communication. Boardwalk excels at both! I’ve emailed to shift appointments. We receive emails and texts before each visit like clockwork. Billing is handled automatically.

Shannon S.

I always have great experiences with Boardwalk Cleaning! They are great at communicating, showing up when they say they will, and the house is always sparkling. Highly recommend!

Stewart G.

They do a good job of organizing what I admit, fail to organize. Plus the floor and furniture cleaning is great for a dog owner.

Sunne W.

Team 13 , Araceli and Berenice, came by and cleaned for me. Really pleased with their work, did an excellent job.

Response from the owner: Sunne, thank you for your 5-star review and for highlighting the fantastic work done by Team 20, Yudit & Annans! We're so glad to hear that they provided you with a good, quick, and efficient house cleaning service. Our team is committed to delivering high-quality cleaning that meets our clients' needs, and it's rewarding to know we've achieved that for you. Your satisfaction is our top priority, and we'll make sure to pass your compliments on to Yudit, Annans, and the rest of the team. If there's anything more we can do for you in the future or any specific requests you have, please don't hesitate to reach out. We're here to help and ensure your home shines every time.The Boardwalk Cleaning Co.

Twizzler

Team 16 came by and were very friendly and helpful. They did a great job, too. Been using Boardwalk for years. They’re a good company to work with.

Response from the owner: Thank you so much for the awesome review and for choosing The Boardwalk Cleaning Co. for your home cleaning needs. If you don't mind, could you email us your first and last so we can thank the teams? Thank you again!

Donovan P.

Great work!

Response from the owner: Yay! Thank you, Donovan! We love to know our clients are happy with the service we provide.

J M

Boardwalk ALWAYS exceeds me expectations! I consider myself very picky about my home and I am never disappointed. The deep cleaning is also well worth the money! Treat your self and give them a call today!

Response from the owner: Wow Jennifer!!! You're the absolute best! We'll continue to strive for excellence in both our cleanings, as well as our customer service. It is truly clients like you that make our day!

Margot A P.

Excellent, professional, kind, efficient. Team #9-Cistrid (sp?) and Roxana. Thanks!-Pastor Margot Ann

Shannon L.

Boardwalk employees are always friendly and take good care of our home. When there’s less to clean, they go the extra mile and clean places I didn’t realize were dirty!

Response from the owner: We are delighted to hear you are satisfied with our service. We look forward to your next cleaning appointment.

Rayne

Thanks to team 9 for a wonderful job as always!

Response from the owner: Rayne! Thank you for the awesome review and 5-stars!

Dana G.

Boardwalk consistently delivers excellent customer service. Special thank you to Karla and Marbella from team 9 for taking such great care with our home.

Response from the owner: Thank you so much for your lovely comments about Karla and Marbella! We truly appreciate your feedback. Our team is always here to make sure you receive friendly and professional service. We're excited to serve you again soon!

Christina W.

We had an excellent experience with Boardwalk Cleaners. Astrid and Roxana are the absolute best and do the most thorough job!

Response from the owner: Thank you for your kind words! Our team is thrilled to hear about your positive experience. We truly appreciate your recommendation and look forward to serving you again. Keep us in mind for the holidays too!

exceeded expectations. Due to the hard water in Austin, I needed professional help cleaning my shower and called up a couple other businesses but bc it was such a small job, most weren't able to scale down the service but Boardwalk was able to.they brought 2 employees and cleaned it with no fuss and got it done in the time they charged me for. They also cleaned the rest of the bathroom: sink, toilet, etc. and looks great! They neatly put everything back. Just the small details.I wish I had taken a before photo because the shower looked horrendous before they got there.Would recommend them and will be reaching out in the future if I need anything.I called on the phone to book it and everything was quick, easy, and seamless.

Response from the owner: Thank you for your 5-star review. Our team is thrilled to hear about your positive experience and is so glad we could accommodate you in our schedule.

Michael M.

Karla and Marbella from team 9 were incredible!! I chose the deep clean service and as blown away how great a job they did. Thank you!!

Lorri Morse M.

Karla and Marbella did a great job! They are professional and very thorough.

Response from the owner: Thank you for your kind words about Karla and Marbella! Our team appreciates your feedback and is always here to provide professional and thorough service. We look forward to serving you again!

Claire G.

Berenice and Araceli did such a great job! They went above and beyond to make my home spotless before hosting Thanksgiving. They even tackled some tricky spots I didn’t expect them to clean. They were professional, efficient, and kind, making the whole experience stress-free. Thanks to their great work, I feel relaxed and ready to welcome my guests. I’ll continue using Boardwalk Cleaning for professional cleaning—highly recommend!

Response from the owner: Thank you for your kind words! Our team is thrilled to hear that Berenice and Araceli made your home spotless for Thanksgiving. We always strive to go above and beyond and tackle tricky spots to make your experience stress-free. We're delighted that you feel relaxed and ready to host your guests. Looking forward to serving you again with our professional cleaning services.

MARK B.

This is a great company with friendly ladies who always aim to please. I highly recommend them for their punctuality as well as excellent service.

Response from the owner: Howdy Mark! We truly appreciate your kind words. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. 🙂

Naomi B.

Karla and Marbella did a wonderful job! They are efficient and courteous. Thank you for helping us have a beautiful, clean home!

Response from the owner: Thank you for your kind words! Our team is thrilled to hear that Karla and Marbella were able to make your home beautiful and clean. We appreciate your feedback and look forward to serving you again!

Cynthia J.

I have used them twice and both times were great. Would definitely use them again but I moved out of town.

Response from the owner: Thank you for your kind words! Our team is thrilled to hear about your positive experiences with us. Should you ever return to town, we'd love to assist you again.

Codye S.

Let me just say WOW! Not only did this company delivery on service and go beyond my expectations…they checked every other box!✅ User friendly portal for easy booking!✅ Immediate openings and well staffed✅ Competitive price I can afford✅ Text alerts for arrival times✅ Professional and friendly staff✅ oh and …Amazing deep cleaning serviceI needed a one-time deep cleaning prior to Thanksgiving so I can focus on making memories and not having to miss out by napping from being exhausted with the preparation! I can’t wait to enjoy my family this year in my beautiful clean home with my grandbaby’s first Thanksgiving!Thank you Boardwalk Cleaning! And ask for Nancy’s team! They were the bomb DOT com!

Response from the owner: We're thrilled to hear about your fantastic experience with our team! 😊 It's our goal to exceed expectations and provide top-notch service. We're so glad you found our booking portal user-friendly and enjoyed our immediate openings. It's great to know that you appreciated our competitive pricing and the convenience of text alerts. Our team is dedicated to being professional, friendly, and ensuring an amazing deep cleaning service. We're excited for you to enjoy a stress-free Thanksgiving with your loved ones in your sparkling clean home! Thank you for choosing us, and we'll be sure to pass on your kind words to Nancy's team. They'll be delighted to hear your feedback!

Lynn M.

They dod a great job. Got all the baked on stains in the oven clean and dod a very through job on the blinds, baseboards and bathrooms.I will definitely be using their services again

Response from the owner: Thank you so much for your kind words! Our team is thrilled to hear that you are happy with the cleaning results. We look forward to serving you again in the future!

Angelica A.

I scheduled a move out cleaning service from them and their rates were way cheaper than other cleaning companies. I also got $40 off for being a new costumer. They are very communicative, patient and understanding. Recommended. 👍

Response from the owner: Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Saving money and receiving great service is what we aim for. We appreciate your recommendation! 👍

Sarah M.

They did a great job in the short time they were here. Cleaned the bathrooms perfectly and made up the bed so nicely. The two ladies they sent were very kind and hard working. I would recommend them!

Response from the owner: Thank you for your kind words! Our team is thrilled to hear that you were happy with our service. We truly appreciate your recommendation and are so glad that you were satisfied with the work done by our dedicated staff.

Traci V.

Excellent and prompt service!

Response from the owner: We're thrilled to hear that you had a great experience with our team! Thank you for your kind words! We hope to be of service to you again.

Noah D.

I had a very good experience with Boardwalk Cleaning Co. I was able to schedule a cleaning for the next day, and they did a very thorough job, even cleaning things like the blinds and the tops of ceiling fans.

Response from the owner: We're thrilled to hear about your positive experience! Our team is always ready to go the extra mile to make sure every corner is sparkling clean. Looking forward to serving you again soon!

Jeanette M.

The workers were very focused on doing a good job.

Response from the owner: Hello Jeanette! Thank you so much for taking the time to leave us such an awesome review! Thank you for choosing The Boardwalk Cleaning Co.!

Nan B.

Excellent experience. We were still actively moving out and it was so hectic, but the crew was so understanding and professional to boot. The house looked better than when we moved in! Hire Boardwalk Cleaning Co. for whatever you need, you're in excellent hands with them.

Response from the owner: Thank you, Nan! We're delighted that your experience was worth a 5-star rating. It's always great to hear when we meet expectations. Your feedback is invaluable to us, and we look forward to providing excellent service again soon. If there's anything more you need, just give us a call. We're here to help!

Cleasy S. E.

The crew was on time and very friendly. I had two people clean my 1800 sq ft home over the course of 4 hours and it looked spotless once they were done. I would highly recommend Boardwalk Cleaning.

Response from the owner: Thank you for your kind words! We are thrilled to hear that our team provided excellent service for your home. Your satisfaction is our priority, and we appreciate your recommendation. Please keep us in mind for any future house cleaning needs!

Alyssa W.

Anay and Maria did such a wonderful job deep cleaning my home. They were efficient, thorough, and all the little details they added were much appreciated! I’m thankful I could grab a last minute booking. Boardwalk continues to be my go to cleaning company!

Response from the owner: Hi Alyssa, you are making us blush! We truly appreciate your kind words. We will continue to strive for excellence in both our cleanings, as well as our customer service. It is truly clients like you that that make Boardwalk awesome!

Rachel R.

AMAZING job! My house hasn’t felt this clean in a long time. Thank you! We will definitely be coming back

Response from the owner: Thank you so much for your kind words! Our team is thrilled to hear that you are happy with the cleaning. Looking forward to having you back soon! We are here for all your house cleaning needs 😉

Ellie

Great service. Very satisfied.

Response from the owner: We're thrilled to hear that you're happy with our service! Our team always strives to provide the best experience possible. Let us know if you need anything else.

Kevin V.

Amazing work, my place is completely spotless! 10/10 would recommend

Response from the owner: We're thrilled to hear that! Our team always aims for spotless results. Thank you for recommending us! 10/10 would clean your house again, if asked! LOL.

Brian R.

It was quick and easy.

Response from the owner: We're thrilled to hear that! Our team always aims to provide a seamless experience. If you need anything else, feel free to reach out.

Gayathri P.

Very good job done by the team

Response from the owner: We're thrilled to hear that you're happy with the work our team has done! Thank you for your kind words!

Cheng W.

Consistently good quality work

Response from the owner: We're thrilled to hear that! Our team always strives to deliver top-notch service. Thank you for recognizing our efforts!

Shankar C.

Great service. On time, thorough

Response from the owner: Shankar, Thank you for your kind review! We are delighted to hear that you were happy with our service and found our team to be punctual and thorough. Your feedback is greatly appreciated. We look forward to serving you again in the future!

Brandon S.

We just moved into our new home and had boxes everywhere. These ladies not only worked around the boxes but did a fabulous job. I highly recommend!!!

Response from the owner: Thank you so much for your wonderful review! We're thrilled to hear that our team could assist you during such a busy time and that you were pleased with their work. Moving can be quite stressful, and we're glad we could make things a little easier for you. Your high recommendation means the world to us. Congratulations on your new home, and thank you for choosing our house cleaning services!

D. C.

overall solid job. just 1-2 spots missing with dusting, but they did a lot of work.

Response from the owner: Thank you for your review and for taking the time to share your feedback. We apologize for the minor oversight with the dusting and appreciate you bringing it to our attention. Your feedback is invaluable in helping us improve. We hope to have the opportunity to serve you again and provide an even better experience. Thank you for choosing us for your house cleaning needs.

Ue4 L.

Boardwalk Cleaning did a great job! We were movig out of our new home and needed a move-out cleaning for the new owner. Not only did they do top notch work,...

Pat K.

I lost their card but the pair # 17 I will request again.

Response from the owner: Wow 5-stars! Thank you so much Pat!

Shanesha ..

The cleaners were amazing!They were timely, and did a detailed clean.

Response from the owner: Shanesha! Thank you very much for the kind words!

Sue R.

Boardwalk Cleaning has cleaned my apartment and my son's apartment in Austin for several years. Every single time they were dependable and trustworthy, did...

Leslie M.

I reached out in need of a apartment move out clean. Michael was very helpful, kind and friendly. Very easy to book the appointment with him. They had plenty of available appointments around the day I called. The ladies assigned to do the clean did a fantastic job! Especially cleaning the oven and refrigerator. They were sparkling! I highly recommend The Boardwalk Cleaning Company. They did a very thorough cleaning!

Response from the owner: Leslie! Thank you so much for the awesome review!!

Clay N.

Expensive but really good at what they do. Would be a great pick for move in/out or deep cleanings. Not sure the value is there for week to week.

Marisa M.

These ladies were AMAZING!!! Went so far above and beyond anyone else we've ever used. I mean they cleaned the interior water tray of my coffee maker and...

Luna G.

They're not cheap, but they do a very very good job. Always reliable and on time. I can count on them to be here when I need and I know my house will be...

Karen W.

The workers from BOARDWALK CLEANING are always professional and their work is extremely thorough!!! They are friendly, polite, and hard working!!! I love having them help me!!! 😁

Response from the owner: Karen, you're making us blush! Thank you so much for your feedback and the 5-stars!

Margaret J.

I love your service. I have a large house with multiple adults living there and I don't have to fight with anyone because your ladies do such a good job!

Response from the owner: Margaret! Thank you for taking the time to leave us a great review and for choosing Boardwalk Cleaning Co. for all of your house keeping needs!

Shari W.

Very thorough and we plan to use their services again when we move into our new house. The house was spotless and they spent 7+ hours on our 2700 squ ft home.

Mike S.

We looked around for a reputable and dependable cleaning service that used non toxic products to clean our home. I'm happy with our choice to hire Boardwalk...

Zoe G.

We've been using the service since we moved to Austin over a year ago. Their time and budget estimates are very accurate and I love that they sent an...

Kaleigh B.

We have had regular bi-weekly cleanings for the last few months now and have had really good service. Timely, thorough, and efficient! Everyone we’ve had come to service our home has been great. Today we had Juan and Juana and they did the best job yet! Really pleased with our cleanings - it’s so helpful!

Response from the owner: Kaleigh! You're making us blush! We're thrilled to be able to provide you with top tier cleaning services!

Jake

Professional and thorough cleaners. They go above and beyond and really pay attention to the little details. Perfect for a weekly clean and super easy to book appointments online.

Response from the owner: Wow 5 stars! Thank you Jake, our Boardwalk cleaners truly appreciate the feedback!

Liz K.

I've been a customer for over two year now. I cannot tell you how pleased I am with the services this company offers! Outstanding cleaning, responsive and...

Susan E.

I have used Boardwalk cleaners for the past year, and think they are great! I can put my cleaning on hold when I'm away, and if I need them to come another...

Mayra H.

Great service, very accommodating, and reliable. Would highly recommend. Estimate is pretty accurate. You can can pick and choose what areas of the house...

Deepak G.

Great professional service, Facundo and team are good and professional organizers and the cleaning staff team is wonderful, professional, do a good job and...

Kenna M.

They did an amazing job. My house has never been this clean!

Response from the owner: Kenna! You're making us blush, everyone here at Boardwalk Cleaning Co. truly appreciates your feedback!

Tee N.

From the initial request for a quote to the actual booking and using this company, the service was excellent!!! Customer service with communication and...

Ashley M.

Other companies have done a deep cleaning at our house and none have completed the job as thoroughly as the ladies who were at our home. They cleaned...

Anina B.

We have absolutely loved having Boardwalk Cleaning, they now clean our house bi-weekly and have done a great job.

Elisa F.

This is THE BEST company I have worked with for cleaning services! I immediately got to speak to one of their representatives when I called and he walked me through the different options and the procedures over the phone. I received an invoice immediately without requesting it, and i was able to correspond before the cleaning day through text. I was given live updates the day of, and that made me feel like Boardwalk respects my time as well. The ladies who visited our home did a phenomenal job and were very nice! I will be calling Boardwalk Cleaning for ALL of my future cleaning needs!

Response from the owner: Hi Elisa, Thank you very much for taking the time to leave a review and greatly appreciate your kind words. We also look forward to your future cleaning appointments.

Kayla N.

Amazing job on our home cleaning !

Response from the owner: Wonderful! We are so glad you were pleased with our service. Thank you for the five stars.

amanda H.

They were very detailed oriented and affordable! We will definitely be using them again!

Response from the owner: Thank you for the kind words, Amanda! We’re so happy your service went so smoothly. We’d love to continue providing great service to awesome clients like you. Thanks again!

Courtney T.

100% satisfied! I booked my apartment cleaning not even a full week before I needed it done and they had great availability! I booked a makeready cleaning...

Clean S.

2 girls. Very pleasant. A supervisor dropped by. Did a good job and did not do anything except clean. Will have them again.

Response from the owner: Thank you so much Steve! We look forward to working with you again. I'll definitely pass along this feedback to our team!

Janey T.

Spent extra time cleaning special items requested by our real estate agent.

Response from the owner: Janey, we truly appreciate your kind words. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Nicole L.

So responsive and the quality of the clean was the best I've experienced of the several companies I have tried. Thank you! I'll be using them monthly from here on out.

Response from the owner: Nicole, we’re incredibly grateful that you took the time out to leave us this review. Its customers like you that make our job wonderful. We look forward to serving you again.

Gayle-Suzanne B.

YOUR YOUNG LADY EMPLOYEES WERE ADORABLE, SWEET, PROFESSIONAL, TIMELY AND ABSOLUTELY AMAZING!I WOULD APPRECIATE THEM RETURNING ON A REGULAR BASIS! 😉

Response from the owner: You're the absolute best Ms. Gayle-Suzanne. We'll continue to strive for excellence in both our cleanings, as well as our customer service. It is truly clients like you that make Boardwalk awesome! 🙂 🙂

Judith Estrada G.

Attention to detail!!! This is very important to me. Thank you for making a cleaner and healthier environment for me and my family!

Response from the owner: Judith, we are happy that you were happy with our cleaning services!!! We are looking forward to serving you again.

Ernesto M.

Great customer service, very friendly , great rate.

Response from the owner: Ernesto, your 5-star rating truly means the a lot to us. Thank you from everyone at here The Boardwalk Cleaning Co.!