Did we miss a spot? Our services have a 24-Hour Cleaning Warranty!
If we don’t clean something to your satisfaction, contact us within 24-Hours of your service and we will return to clean any unsatisfactory areas. If we are closed, you can leave a time-stamped message at (512) 258-4798 or [email protected] and your 24-Hour Warranty will be honored.
- You do not provide approval for the necessary amount of time that is needed to clean your home.
- You do not contact us within 24-hours of your cleaning service to alert us to an issue.
- You choose not to allow us to document before and after pictures during your cleaning.
- There is another service provider working on your home. ie. electricians, carpenters, handymen, plumbers, painters, carpet cleaners, hvac providers, etc.
- We must be the only service provider at your home during our cleaning.
- Please note that a “redo” service of any areas missed must be scheduled to occur within 2-days of your initial service.
- Redo services outside this window of time will have to pay our normal hourly rate.