Our Cleaning Warranty

Did we miss a spot? Our services have a 24-Hour Cleaning Warranty!

If we don’t clean something to your satisfaction, contact us within 24-Hours of your service and we will return to clean any unsatisfactory areas. If we are closed, you can leave a time-stamped message at (512) 258-4798 or info@boardwalkcleaning.com and your 24-Hour Warranty will be honored. 

Voided 24-Hour Cleaning Warranty Policy

At The Boardwalk Cleaning Company, we stand behind our work with a 24-Hour Cleaning Warranty. However, this warranty becomes void if:

  • The client does not provide approval for the necessary amount of time needed to clean the home.
  • The client does not contact us within 24 hours of the service to report an issue.
  • The client does not allow us to document before-and-after photos during the cleaning.
  • Another service provider (electrician, carpenter, plumber, painter, carpet cleaner, HVAC technician, etc.) is working in the home at the same time.
  • Our staff are subjected to verbal abuse, physical aggression, or any form of mistreatment.

👉 Please note: Any “redo” service must be scheduled within 2 days of your original cleaning. Requests outside this window will be billed at our standard hourly rate.

Our top priority is ensuring both a sparkling clean home and a safe, respectful workplace for our employees.