Reviews

See What Our Customers Say About Boardwalk Cleaning Co.

review-5-star

Rated 4.9 out of 5 stars by over 400 clients

yelp-icon
google-icon
Reviews - Yelp
REviews - Google
Reviews - AL

Swapnil Soni
Swapnil Soni
19:04 17 Jan 22
Great service, thorough cleaning and very professional staff. If you are looking for no drama, quick and easy service, hire boardwalk
Rebecca H. De Sosa
Rebecca H. De Sosa
16:31 12 Jan 22
It’s been about 2 weeks since the service was completed and I can still recall how impressed I was with the overall process. Calling to get a quote was fast, how refreshing. ✔️I received a text message that the crew would arrive in a half hour and they were on-time. To be honest I wasn’t expecting it because I am so used to that part being “approximate” 😉. ✔️The two team members who showed up were polite and nice and I left and was away while they did the magic 🪄💫. Good communication from them directly to my cell✔️. Cash for the tip works and the receipt copy was sent a few days later via email✔️. So easy, so fast, low stress which I appreciate 🙏🏼.I will absolutely call Boardwalk first for my cleaning services needs✔️. 👍👍
Kathy Roy
Kathy Roy
03:15 11 Jan 22
The Boardwalk staff are wonderful to work with. They are on time and focused on a great clean!We started out with a first-time clean to try the service and then decided to move to a regular cleaning schedule! A perfect choice. I would highly recommend.
Matthew Foos
Matthew Foos
17:07 10 Jan 22
These ladies were AMAZING!!! The master bath and kitchen were in rough shape but they absolutely crushed it. The place was actually cleaner than the day I moved it. Thanks so much Boardwalk Cleaning!!!
Kim Todd
Kim Todd
17:57 04 Jan 22
The Boardwalk Cleaning company is friendly, detailed, and responsive. I highly recommend them.
Samantha Stevens
Samantha Stevens
20:36 25 Dec 21
Customer service is very professional and responsive. I felt the quoted price was appropriate as well. The team is both masked and friendly!
Erin Moore
Erin Moore
19:50 21 Dec 21
They were so helpful and saved me a lot of time! Will definitely be using them again
Jenni Jablonski
Jenni Jablonski
19:06 21 Dec 21
The Boardwalk Team did a fantastic job cleaning. They were meticulous and careful to make sure things were placed correctly - and cleaned places I wouldn't have thought (like the top of the dishwasher). If I could give them 10 stars, I would and am happy to have them come again!
Indira West
Indira West
14:38 17 Dec 21
Great service! Very professionals, great quality of service.
Sheila Bazleh
Sheila Bazleh
19:15 16 Dec 21
This has been one of the best cleaning services I have had. All is super clear with this company and you are never left wondering about any aspect of the service! Juan, the company's representative, is very easy to reach. He is prompt to respond and is easy to work with. He takes care of any changes you may need to make and attends to any concerns you may have. The cleaning crew is most professional, pleasant, and thorough. A few days prior to your scheduled date you are sent an email to confirm the service date and time. I particularly love the fact that 30 minutes prior to their arrival I receive a text informing me that they will be there in half an hour. This is extremely helpful as I know when exactly to expect them. The cleaning crew comes with their own cleaning gear and immediately gets to work. They follow any instructions you may have for them and make the cleaning experience truly comfortable. After they leave you have an option to add a tip to your bill. So, you can call Juan to say how much tip you would like to add to your payment. You are then emailed a receipt for the service performed including the tip you may have left. I highly recommend The Boardwalk Cleaning Co. to anyone in need of a reliable and easy to work with cleaning company.
Asjia A.
Asjia A.
17:42 07 Dec 21
*updating my review* they sent me a link that allowed me to book online. Smooth process. My apartment was cleaned very well and I am happy with the results....
Jack Robb
Jack Robb
00:47 29 Nov 21
Service was very prompt, and did exactly as they promised. Not a single complaint.
Sarah G.
Sarah G.
07:05 12 Nov 21
After a lot of research/Googling, I chose Boardwalk Cleaning for a basic, one-time deep clean, and I'm so gad I did. For about two months, we've had...
Ronald Eddings
Ronald Eddings
14:26 11 Nov 21
Boardwalk cleaning is the cleaning company I’ve always been looking for. They are very responsive and their attention to detail is superb. I’ve used this service a few times now and for the price + quality are the best in Austin. Thank you boardwalk for a job well done and responding to my questions/calls so quickly
Ronald E.
Ronald E.
06:25 11 Nov 21
Boardwalk cleaning is the cleaning company I've always been looking for. They are very responsive and their attention to detail is superb. I've used this...
Linden Hotard
Linden Hotard
17:40 10 Sep 21
Absolutely amazing company! We have been using them for a little over a year. Great customer service (the two gents who answer phones are always so stellar!), and the cleaners do an excellent job every time. Also, surprisingly wicked affordable for a 4 bed/2 bath house. Would absolutely recommend to anyone looking for some great cleanliness experts!
Ana Hofstatter
Ana Hofstatter
15:33 06 Sep 21
i have this service in a re-ocurring basis. It is definitly taking the pressure off my shoulders to keep the house clean!
Katelena Hernandez Cowles
Katelena Hernandez Cowles
19:27 31 Aug 21
Boardwalk has become my go-to solution for making my house as clean and lovely as it can be! I generally do my own cleaning, but whenever something special comes up, I call in Boardwalk to take it to a level I don’t have the patience to do myself! Especially helpful, say, if my parents call on Tuesday to say they’re going to come visit for the weekend, just as my work schedule is at its nuttiest… I email Juan and usually within a few minutes (an hour at most) we have arranged for a team to come in a couple days to do a deep clean of our whole house, baseboards, ceiling fans, stove burners…polishing away fingerprints and cleaning along the kickboards in the kitchen. In the days between, I can concentrate on putting things away instead of worrying about futzing with cobwebs and dust behind the toilet bowl.We have always been very happy with their employees, very friendly, good at communicating, and ALWAYS prompt - if anything, they’ve arrived a little early, which is a good thing! And Boardwalk must choose their teams for visual skill - Each time they find a way to arrange pillows/bedcovers/bathroom accessories in a way chicer than I could come up with! Worth every penny!!! We always tip because we’re always thrilled.
K C.
K C.
12:30 31 Aug 21
Boardwalk has become my go-to solution for making my house as clean and lovely as it can be! I generally do my own cleaning, but whenever something special...
Amy Z.
Amy Z.
08:54 16 Aug 21
Customer service was very professional and responsive. I felt the quoted price was appropriate as well. The ladies showed up on time and did a thorough...
Melissa Glassman
Melissa Glassman
15:11 11 Aug 21
I have used Boardwalk a handful of times and they always do a great job. They are responsive, kind and very thorough. My condo always felt brand new when they were finished! I definitely recommend them to folks in the Austin area.
Nick Bergh
Nick Bergh
14:23 07 Aug 21
Great service! We were moving out and not even able to be at the apartment, and they were very accommodating with arranging access. They even cleaned inside the fridge!
Bon Blossman
Bon Blossman
14:26 02 Jun 21
I've been using Boardwalk for about four years now and the ladies are very good at their jobs, very nice, and trustworthy. I have nothing but praise for them. Highly recommend this business for home cleaning.
murphy moon
murphy moon
15:32 01 Jun 21
Boardwalk does a nice job of basic cleaning every two weeks at my home. There's a lot of inconsistency between their varied crews as to how well certain areas are cleaned, like sometimes they wipe down the stainless range hood and sometimes they don't. I would like to be able to fill out a checklist of the tasks that are important to me, and for specific instructions like which trash goes in which garbage bin. This is small stuff, I know, and I'm lucky to be able to afford a cleaning service. But for $270 per month a little more attention to detail would be nice. I recommend Boardwalk Cleaning to people frequently, so I obviously value their service. And the guys who handle scheduling and communication are fantastic.
Daniel Gladwell
Daniel Gladwell
01:42 23 May 21
Great cleaning service we've used for years!
Shipra Dingare
Shipra Dingare
19:25 17 May 21
Just amazing. My cleaners cancelled at the last minute, I have guests coming tomorrow and zero time and I managed to get same day service from Boardwalk Cleaning Co. They just left and the place looks great, smells great. I am really impressed and really grateful - I'm working full time with a six month old and it would've been a nightmare to do all this cleaning myself. Life-saver!!!
Nic Botello
Nic Botello
13:20 11 May 21
Excellent service! Professional staff when called to schedule my cleaning. Did a wonderful job cleaning the house for us getting it ready to sell. Will definitely use again.
Hal Atkins
Hal Atkins
23:48 26 Apr 21
Everyone was very professional and did a quality job. They did not rush through anything. Everything looked (and smelled great). They did a deep clean make ready to list a home and I am very happy with the results. I thoroughly recommend Boardwalk.
Erin Tyner
Erin Tyner
15:54 26 Apr 21
Boardwalk Cleaning Co. went above and beyond on their services! The team was right on time, super friendly, and got right to work as soon as they walked into our apartment. We did the move out deep clean and that place sparkled when they left. After we turned in our keys, our old apartment actually called me to thank me for how clean we left the place and told us we had no extra charges with move out. We will definitely be using them again! I wish I could give them 100 stars!
Amanda King Ney
Amanda King Ney
20:38 15 Apr 21
Boardwalk is incredible.We are always so pleased. The team goes above and beyond to ensure the work is beautiful.We are so thankful for Boardwalk to keep our homes clean and tidy. Wonderful all around!!
Kate Vanden Bos
Kate Vanden Bos
19:32 08 Apr 21
Very happy with the experience - saved me a lot of hassle & headache by taking care of my move out clean! Very professional service!
Cassie Mayberry
Cassie Mayberry
15:25 08 Apr 21
Always have a great experience using boardwalk. Super professional, extremely responsive, best clean. You can’t beat it.
Matt Salter
Matt Salter
20:45 05 Apr 21
These folx are great! Absolutely recommended for any of your cleaning needs. Friendly, responsive, affordable and - the big one - they'll leave your place immaculate. I booked one deep clean and I was impressed enough to schedule monthly appointments. Give em a try!
K M
K M
16:01 01 Apr 21
I've used Juan and his team for a few years now. They are great. Affordable and responsive. I've messed up scheduling on my end several times and Juan always works with me to get it worked out. The service is great and the price is more than fair.
Brad Beck
Brad Beck
15:27 24 Mar 21
The employees are professional and they are quick to schedule and complete your service.
WHAT'S COOKING WITH BIG POPPI
WHAT'S COOKING WITH BIG POPPI
22:18 22 Mar 21
The ladies who showed up did a great job! I didn't need to touch up any area of the house after they left. Blinds and base boards were perfectly clean! Great job and well worth the money and peace of mind. Highly recommend the move out service!
Phuong V.
Phuong V.
19:13 22 Mar 21
The ladies did a great job deep cleaning our three bedroom three bathroom home. I was so impressed by their attention to detail and also their efficiency....
Michael Hall
Michael Hall
17:51 22 Mar 21
Great communication beforehand and after. Company is very professional and did a great job on the house! Would definitely recommend.
David Norcross
David Norcross
16:34 22 Mar 21
The Team was AWESOME!!
Julia Alexander
Julia Alexander
16:32 22 Mar 21
fantastic every single time!
Charles Ramos
Charles Ramos
15:50 15 Mar 21
Excellent! Very thorough cleaning, and definitely plan to continue using Boardwalk for regular cleaning services.
Cara Kerfoot
Cara Kerfoot
16:47 08 Mar 21
Ladies did an awesome job. I requested a deep cleaning of my house and they did just that. Place was spotless when they were done!
Todd MacKenzie
Todd MacKenzie
16:34 08 Mar 21
They showed up on time, cleaned perfectly and I'd use in teh future. Very pleased.
Kelcy Parrish
Kelcy Parrish
21:21 03 Mar 21
We hired Boardwalk Cleaning for our move-out clean and they were great! The communication was quick and informative and made me feel at ease as a first-timer. We scheduled them to come on Feb. 13, which happened to be the beginning of the terrible Winter Storm of 2021. They STILL showed up! On time - with zero complaints. Highly recommend this company!
Rhonda Griffin
Rhonda Griffin
23:12 05 Feb 21
Contracted with them for a deep clean. They were very thorough and prompt.
Sarah G.
Sarah G.
18:58 04 Feb 21
we hired Boardwalk Cleaning Co. for a deep move in clean after we moved into a rental house that had quite literally not been deep cleaned in what looked like 5 years. It was an upsetting circumstance to be moving in to not feeling welcomed in to our new home. The inside of the oven had caked on grime and stains, there were droppings inside some of the cabinets, food stains in the kitchen cabinets, and inches of dust that had accumulated through the house on baseboards, air vents and ceiling fans. By the way, this was the condition after the landlord has insured us he had already had it cleaned. It was disgusting. Thankfully we found Boardwalk Cleaning Co. and they were able to schedule us in quickly. A team of two women arrived with all their supplies and got started with the hard work ahead. They took their time in each room and focused on the details and area I had asked them to. When they finished, I was so happy and thankful I could have burst. They magically had things sparkling clean. I could see through the oven door now and it looked brand new. The ladies wore masks the entire time and booties on top of their shoes for mopping. I would not only recommend Boardwalk Cleaning, but we will be using them again for any cleaning service. Thank you! Before and After pictures of the oven
MARK BELISLE
MARK BELISLE
19:45 27 Jan 21
This is a great company with friendly ladies who always aim to please. I highly recommend them for their punctuality as well as excellent service.
Dj Skillman
Dj Skillman
17:53 25 Jan 21
Have been using Boardwalk for a few months now and they have been great. Much better quality than our previous cleaners and they get the job done quicker.
Ashley Middlestate
Ashley Middlestate
17:40 25 Jan 21
We were blown away with our overall experience. I HIGHLY recommend!!!
John Martin
John Martin
17:26 21 Jan 21
A++++++++++++++. What else needs to be said?! You had a lot of challenges to get the place clean! Not only did you do that, you exceeded expectation! Thank you!
Denice Williams
Denice Williams
16:44 06 Jan 21
Hired this company to clean a home lived in for 15 years prior to selling it and they did a very good job. They were also very responsive.
Katie Bourne
Katie Bourne
03:07 06 Jan 21
I can't thank them enough, their deep clean went way beyond what I expected. They even set up everything really nice for me, I felt like my grandma had come in and set up my room to be really cozy. I loved it. And everything was cleaner than it has ever been, including when I moved in here. I was so so happy.
Paula McAdams
Paula McAdams
22:15 04 Jan 21
I would definitely recommend Boardwalk cleaning. The cleaning team is thorough, trustworthy, and always does a great job! Management is also very responsive and flexible in accommodating scheduling changes for recurring cleanings.
Caro Vachon
Caro Vachon
17:48 30 Dec 20
Great service, thorough cleaning on our first standard recurring clean. They even do things on the standard clean my old company only took care of in deep clean sessions (under couch cushions, fan blades). The house looked gorgeous. Excited to continue with regular service!
Astra L.
Astra L.
22:34 14 Dec 20
Our landlord offered us a free cleaning for being such great tenants over the past year, so we were delighted to take her up on it! She booked Boardwalk...
R Harris
R Harris
17:29 07 Dec 20
They did a really good job and delivered on all promises - I'd recommend the company.
Monica Gonzalez
Monica Gonzalez
02:29 28 Nov 20
The company was responsive prior to the appointment and the appointment went beautifully! The two employees were amazing and did a fantastic job all around!
Katherine Wilkinson
Katherine Wilkinson
16:20 16 Nov 20
Have always had a great experience with Boardwalk! They are professional, on-time, and very affordable for the quality of work. Their customer service is also super responsive and helpful; I've emailed them 20 minutes before our scheduled time with questions and they answered them immediately. Highly recommend!!
Barbra D.
Barbra D.
08:14 12 Oct 20
Boardwalk was great! Super easy to schedule, and clear expectations of us and the staff related to COVID. We were three weeks away from having our baby and...
Brigid Farina
Brigid Farina
20:27 06 Oct 20
The standard cleaning was very detailed and thorough. Exceeded my expectations! Very satisfied.
Christopher Ansted
Christopher Ansted
17:10 06 Oct 20
Prompt, professional, rapid response, early! cleaned all areas, felt clean when I came back into the new rental. Thank you!
Bryan Pritchett
Bryan Pritchett
17:16 03 Oct 20
They reminded me the day before that they had me scheduled, and then when they were out by about 30 min away. They worked around things that I left out that would be in the way. When they were not able to get my stove top as clean as they would have liked they brought it to my attention.
Leena Robbins
Leena Robbins
02:09 03 Oct 20
Overall, I was satisfied with the service we received. Everything looked clean, and I haven’t received any complaints from our apartment complex.I unfortunately wasn’t able to communicate with the workers that arrived, as they didn’t seem to understand me when I was explaining I’d be in the kitchen finishing up some things before I headed out. One of the ladies continued to clean next to me, but we made it work. I tried to call the office to translate, but was only able to leave a VM and never got a callback.
Sushma Zoellner
Sushma Zoellner
02:00 03 Oct 20
The crew came on time and were very friendly and professional. We’ve always been happy with the quality of work. I’m very particular about cleaning and this service always meets the mark. Thanks Juan and the boardwalk crew. I’ve tried many services and this one is the best.An added plus, my kids were blown away by the blanket artwork 🙂
Mark Tait
Mark Tait
17:38 02 Oct 20
Boardwalk is great! Prompt, courteous, easy billing, reliable. We are lifetime customers for regular home cleaning!
Mike Bulman
Mike Bulman
02:23 30 Sep 20
I've used Boardwalk Cleaning for many months, and have always been satisfied with the quality of the cleaning. The value is great, the staff is extremely responsive, the crews are friendly and respectful. And sometimes I get fancy towel art.
Hakim Lavang
Hakim Lavang
14:07 25 Sep 20
Was able to book next day service and extremely professional.
Mike Nguyen
Mike Nguyen
14:51 23 Sep 20
Workers were professional and thorough. Will be using their services again in the future.
Heather Pargament
Heather Pargament
16:35 22 Sep 20
Office staff was very helpful, responsive and accommodating to our schedule and changes. Cleaning crew were extremely thorough and professional. Website and transactions are updated and convenient
Elizabeth Elam
Elizabeth Elam
15:14 08 Sep 20
So professional, great service and my house didn't smell like cleaning products it just smelled clean. I'm hooked.
Jeanette ODonnell
Jeanette ODonnell
19:19 31 Aug 20
The new owners of our home were pleased with the condition of the house after our move out. Excellent customer service from start to finish.
Christina Ierullo
Christina Ierullo
15:28 05 Aug 20
Great move out cleaning experience. I live in a very old house, which tends to have bugs, dust, spider webs, and misc. gross things pile up quickly. I hadn’t been living there for a few months so it was definitely not in the best shape. I was so impressed to come by after the cleaning to see a barely recognized house. I honestly don’t think it was that clean when we moved it. I am very confident I will get the full deposit back with their cleaning services. The price is slightly above average but their services definitely justify it!
Jiminatx
Jiminatx
14:09 30 Jul 20
I hired these guys to do a move out cleaning on a messy condo. All I can say is they rocked it! Easy to do business with as well.

Book The Cleaning
You Need Now

Quick & Easy